Appointments and Complaints

Most complaints are settled quickly and informally, at school level. Should a complaint arise we will listen carefully to one another. Where possible complaints will be dealt with by the class teacher. If you are not satisfied please contact Mrs Kirkman.
Parents wishing to see the Headteacher or one of the teachers usually do so after school. Matters of a serious nature should be addressed to the Headteacher and subsequently by letter to the Governors.
The complaints procedure exists for those parents who also wish to pursue a complaint through more formal channels. A complaint can be made directly to the Area Manager, Cheshire Education Services, West Cheshire Area Education Office, Stanney Lane, Ellesmere Port, South Wirral, L65 6QL, or to the Director of Education at County Hall, Chester.